Frequently Asked Questions (FAQs)

The following is a list of answers to frequently asked questions about Stanford ELP Rapid Reports.  Please select a topic or scroll through the list:

General
Student Data
Re-rostering
Reports

General Questions (back to top)

Q. Where can I find information on how to use Stanford ELP and Stanford SLP Rapid Reports in its full capacity?

For detailed Rapid Reports specific information, please refer to the appropriate section in the User's Guide or the Admin Guide located on the Main page.

Q. Why is the Save and/or Delete button disabled?

The Save button is disabled when all required fields are not yet entered. The Delete button is disabled when the action is restricted to safeguard pre-existing data.

Q. What does the message ‘No classes’ mean?

There are currently no classes setup and made available to you. If you are not an administrator, contact your administrator to setup your class as appropriate.

Q. What does the message ‘No Active Test Period Available’ mean?

This message indicates that either no test periods have been setup for your account or that a recent test period has expired. Only the highest level administrator is allowed to setup the next test period.

Q. Why do some of the links/buttons in the site not appear to be working?

Macintosh’s Internet Explorer typically will encounter this problem. This browser is not supported or recommended for use with Rapid Reports.

Q. How do I find out my username and/or password?

Rapid Reports users who have been setup as administrators can reset the passwords of users below their administration level, i.e. District level administrators can reset School level users. Pearson cannot reset passwords.

Q. Why can’t I see my district, school and/or class in the drop down list?

Your administrator must first setup these areas and assign you appropriate access to these records.

Questions Relating to Student Data (back to top)

Q. How do I mark a student as ineligible after administering the screening test?  There used to be a checkbox for this on the Demographics screen.

The ‘Ineligible’ checkbox and ‘Date of Screening’ have been moved from the Demographics page to the Assessment Scores page.  So just click the ‘Save and Score’ button on the demographics page.  After selecting either Stanford ELP or Stanford SLP, you may mark the student as ineligible on the assessment page.  

Q.  How do I enter an assessment for Stanford Spanish Language Proficiency?  I only see Stanford English Language Proficiency assessments and reports.

Your account administrator must select Stanford Spanish Language Proficiency on the Test Window Page.  Then when you enter scores for a student, you will select which test was administered if your window was set up for both Stanford ELP and Stanford SLP.

Q. After searching for a student, the Edit Student link is disabled. Why?

This link is disabled when you do not have sufficient rights to view the student's demographic information and/or scores. You may use the Roster link to view the class in which the student is assigned, and you can re-roster the student if your administrator has given you sufficient rights.

Q. How do I delete a student? Why is the software not letting me delete a student?

Click Search Students, select the search criteria, click Next, click Edit Student, and then click Delete. Students with assessments i.e., that have scores entered, cannot be deleted.

Q. Can I enter students in different grade levels into the same class?

Scoring is based on the grade level. Therefore, each class within Rapid Reports must be assigned a single grade level. If your ELL class is comprised of students in different grades, you must have multiple classes set up in Rapid Reports, one for each grade.

Q. When I am creating a new student record, why do I receive a message stating that the student already exists, but I cannot find the student in Search Students?

The student you are attempting to create already exists in a class, but you do not have rights to view students in that class. A higher level user should re-roster the student that is already in the system in order to move the student into your class.

Re-rostering Questions (back to top)

Q. Can anyone re-roster a student into another class?

No. A user must have both ‘Enter data for others’ and ‘Editing’ rights in order to re-roster students. This is to help ensure that students are rostered into the correct class by an individual with the proper authority.

Q. Why can’t I re-roster a student even when I have rights to do so?

There is an assessment with scores in the system for this student. To ensure the integrity of the student's scores, the student cannot be re-rostered from the ‘Roster’ screen.

Q. How can I re-roster a student after they have an assessment?

This is not recommended. However, if absolutely necessary, you may select a different class while editing the student's data using the Student Demographics screen. Note: performing this action will delete the student's scores and the scores will need to be reentered.

Reports (back to top)

Q. Why is the Submit Request button disabled when I am trying to create a report?

This button is not enabled until all criteria to build a report have been selected.

Q.  Why are there duplicate Test Windows displayed when I request a Class Proficiency Report or a student report for “all students”.

A.  If both Stanford English and Stanford Spanish Language Proficiency tests were set up for that test window, then the test window name will display with the same name but “Stanford ELP” or “Stanford SLP” will be appended to the end of the window name.  So they are not actually duplicate names.   You must request Stanford ELP and Stanford SLP reports separately. 

Q. In the View Reports screen, why is the report I created not showing up in the list?

Each report may take a few seconds to generate. Click the Refresh button periodically to check for your report. If your report still does not appear, double check to ensure that you have entered scores for this student or marked the student ineligible.

Q. How can I make the most recent reports appear at the top of the list?

Click the ‘Date/Time Created’ hyperlink to toggle between sorting that column in ascending order and sorting it is descending order.

Q. Why is most of the student report blank?

You may not have entered assessment information and scores for the student, therefore only the demographics information is shown on the report.  Similarly, if you marked the student ineligible, very little information is provided in the report.

Q. How do I create multiple reports at the same time?

You may select ‘All students in class’ as an option to create multiple reports. Note: Rapid Reports DOES NOT provide this same capability for an entire school; each class must be submitted as a separate report request.

Q. How do I view/print multiple reports at the same time?

From the View Reports screen, click the box next to the reports you wish to view or click the Select All button to select all reports on the screen. Then, click the View Selected Reports button to open one PDF file containing all of the selected reports. From here, you can print or save the files.

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